Vulnerable people

What we said

  • Implement a positive arrest policy and proceed with victimless prosecutions, where there is sufficient evidence to do so.
  • Use the National Referral Mechanism for any suspected offences of human trafficking.
  • Support victims through our Vulnerable Victim Co-ordinator.
  • Use appropriate partnership arrangements to manage violent and sexual offenders.
  • Make best use of multi-agency risk procedures to support vulnerable people.
  • Consider and where appropriate, implement risk management plans and safeguarding measures in all cases.
  • Implement and share good practice in partnership with other agencies.
  • Ensure all appropriate staff receive full vulnerability training.
  • Ensure officers appropriately identify and flag those who are vulnerable, using the national Vulnerability Assessment Framework.
  • Engage with hotels, licensed premises and hard-to-reach groups on vulnerability issues.
  • Work closely with our partners to maintain our focus on vulnerable rough sleepers.

What we did

  • Worked closely with our partners, both statutory and other agencies, to ensure those most at risk are safeguarded and vulnerable victims receive appropriate levels of support.
  • Victims Working Group and Victims Support Group continue to ensure oversight and monitor performance in relation to strands of vulnerability.
  • Adopted a Force Vulnerability Action Plan, in line with the National VAP, to streamline the reporting on strands of vulnerability. This has included reducing the number of individual strands of vulnerability to ensure appropriate focus and activity.
  • Delivery of vulnerability training package in line with College Of Policing Package, for a more holistic oversight in relation to police response to vulnerability.
  • Development of DA ‘Spotting the Signs’ campaign – a digital toolkit developed for businesses, both employees and employers, including a handbook with how to support employees who may be experiencing abuse and guidance for those suffering. Included a video from victim of a city offence, outlining support and service from COLP.
  • Secured another year’s funding for Vulnerable victim Advocate and Mental Health Triage Nurse.
  • Conducted campaigns aimed at encouraging vulnerable victims to report crimes.


  • HMICFRS graded our effectiveness of addressing vulnerability as ‘GOOD’ within the 2018/19 PEEL Inspection.
  • Domestic abuse conviction rate consistently over 90%.
  • Increased use of victimless prosecutions.
  • Funding secured until 2021 for Vulnerable Victim Advocate and Mental health Triage Nurse.
  • Support offered to vulnerable people, with 144 individuals referred for support with mental health.