Vulnerable people

What we said

We said we would

  • Implement a positive arrest policy and proceed with victimless prosecutions where there is sufficient evidence to do so.
  • Use the National Referral Mechanism for any suspected offences of human trafficking.
  • Support victims through our Vulnerable Victim Co-ordinator.
  • Use appropriate partnership arrangements to manage violent and sexual offenders.
  • Make best use of multi-agency risk procedures to support vulnerable people.
  • Consider and where appropriate, implement risk management plans and safeguarding measures in all cases.
  • Implement and share good practice in partnership with other agencies.
  • Ensure all appropriate staff receive full vulnerability training.
  • Ensure officers appropriately identify and flag those who are vulnerable, using the national Vulnerability Assessment Framework.
  • Engage with hotels, licensed premises and hard to reach groups on vulnerability issues.
  • Work closely with our partners to maintain our focus on vulnerable rough sleepers.

What we did

We have

  • Instigated proceedings against offenders despite the lack of victim support.
  • Worked closely with our partners, both statutory and other agencies, to ensure those most at risk are safeguarded and vulnerable victims receive appropriate levels of support.
  • Continued to roll out our training to staff to ensure vulnerability is identified at an early stage and services tailored to their needs.
  • Implemented innovative initiatives with partners relating to street triage and street pastors, helping to identify vulnerability (especially mental health issues) and reducing demand on custody and partner resources (such as calls for ambulances).
  • Launched a survey for young people leaving custody.
  • Conducted campaigns aimed at encouraging victims of sexual or domestic abuse, honour based violence, modern slavery and female genital mutilation to report crimes.


  • HMICFRS graded our effectiveness of addressing vulnerability as ‘GOOD’.
  • Restraining orders obtained relating to domestic abuse offenders, preventing re-offending.
  • Calls for ambulances has reduced by 50%.
  • No reports of Modern Day Slavery, Honour Based Violence or Female Genital Mutilation in the City of London.
  • Support offered to vulnerable people with 155 individuals referred for support with mental health.